Casino Helsinki

New opening hours in effect starting from Monday 23th of November

Casino Helsinki is following the guidelines of the Finnish government and authorities to secure safety of its customers and staff. Opening hours and casino’s visiting policies may change due to both national and local safety guidelines imposed by authorities.

Any changes to opening hours and visiting policies are updated on this page.

Casino Helsinki opening hours starting from November 23th:

  • Daily from 1 pm - 11pm

Poker

Due to the changes in the general opening hours the poker room will open daily at 3 pm.

Poker room opening hours starting from November 23th:

  • Mon–Sun 3 pm - 11.30 pm

Casino Helsinki will continue to serve its customers with limited capacity and increased sanitation of its facilities. Please take notice that using a face mask is recommended for our customers.

By applying these measures, we together can make sure that Casino Helsinki will remain a safe place for visiting.

Safety measures to protect Casino Helsinki visitors and staff

  • Slot machine areas are divided into sectors. On each sector there’s a single chair to indicate the designated playing spot. Each designated spot is available for a single customer or maximum of few people from the same group. The number of available chairs is also limited in order to keep the designated playing spots clearly marked.
  • The upper limit for players per table is seven in poker tables and three in other tables. This is a means of securing the safety distance of 1–2 metres recommended by the Finnish Institute for Health and Welfare.
  • Casino Helsinki serves its customers with limited capacity. The general upper limit is set 350 customers at a time, but the upper limit can also be temporarily lowered.
  • Plexiglass shields are installed at the register and at customer service points to protect customers and staff.
  • Hygiene is a priority and we take care of it by offering hand disinfectant for visitors and with increased sanitation of slot machines, door handles and passageways.

Customer safety guidelines at Casino Helsinki

  • Please refrain from visiting casino, should you have even mild symptoms of respiratory infection
  • Please take care of hygiene, hand disinfectant is available at playing areas and passageways
  • Using a face mask is recommended
  • Please maintain a safe distance of 1–2 metres to other customers and to our staff
  • We inform our visitors on safety measures on digital screens, posters and audio announcements
  • If you need to sneeze or cough, please cover your mouth and nose with a cloth or sleeve. Please refrain coughing and sneezing into your hands, but into a cloth or inside your elbow.

Veikkaus follows closely the developing covid-19 situation and is prepared to react swiftly. Further information on covid-19 safety measures is available (in Finnish) at veikkaus.fi/korona.

Got further questions?

We are happy to help you out with any questions you may have. Our customer service is open daily between 6–24. You can reach us by phone 0200 55 000 (local network rate/mobile charge) by email asiakaspalvelu@veikkaus.fi and by chat at veikkaus.fi/asiakaspalvelu.