Casino Helsinki opens in June - extensive protection measures due to the coronavirus

Dear Customer,

Casino Helsinki has been closed since mid-March due to the coronavirus pandemic. As the first wave of the pandemic is easing, society is being gradually opened, step by step. We have evaluated thoroughly the viewpoints linked to the opening of Veikkaus’ services and considered them in the light of the policies laid down by the Finnish Government. We open Casino Helsinki on Friday 26 June 2020.

From Monday 13 July Casino Helsinki will be open 12:00-02:00.

Securing the welfare of our customers and staff

We take the greatest possible care to prevent our customers, staff, and partners from being infected. We will carry out extensive protective measures when reopening our services:

  • The slot machine gaming areas will be limited to sectors, allowing a single customer at a time. Poker tables will stay closed for time being. Other game tables will only take a maximum of three players at a time. This is how we can ensure the social distance of 1– 2 metres between the playing customers as recommended by the Finnish Institute for Health and Welfare.
  • We will limit the number of customers admitted to Casino Helsinki so that there can only be 250 customers at a time at the casino.
  • We will install plexiglass shields at the cash desks and service points between the staff and the customers.
  • We will take special care of hygiene: we will make available hand sanitizer dispensers and make sure that the slot machines are cleaned regularly.
  • We will remind our customers about our shared responsibility and taking notice of other people: keep a safe distance of 1–2 metres, take care of good hand hygiene, never come to play if you have even the slightest symptoms of a respiratory tract infection.  
     

We are closely following the development of the coronavirus situation and are ready to react quickly, if the situation requires it. We are gathering information on the coronavirus security at veikkaus.fi/korona. The website will be opened in June. 

Do you need further information?

We are happy to help you in all questions in this matter. Our customer service is open every day 6:00–24:00, tel. 0200 55000 (local network rate/mobile charge), email asiakaspalvelu@veikkaus.fi and chat service on veikkaus.fi.